I am not very experienced in Cicso, but I am having an issue downloading configurations from a particular switch while using the "Config Download" tool in the toolset.
The switch is enabled for Snmpv3, which the NCM successfully reaches and passes the SNMP verification test. When I press the button to download the config, I can see the message that it begins to transfer the files, but in the end I get the message "Transfer Failed. No configuration information available on router."
The main difference between the switches that failed to download and the ones that are successful is the IP address.
Solarwinds IP: X.Y.10.Z
Successful Switches: X.Y.10.A
Failed Switches: X.Y.8.A
I compared the configs as well and made sure that the configs have traps enabled for config-copy.
Can there be any other issues why NCM can poll the device but not do config backups?