Are there any fixes for the trap bugs that I can implement on our version? We are working to get it upgraded but have a very slow process.
Our support contract has recently implemented some of the EMC SMARTS pieces. They plan to receive events from the existing monitoring tools and correlate business impact and report SLA impacting issues. Some of the other tools we have are NetIQ App manager and Oracle Grid (Cloud) computing. Solarwinds is primarily used for network/device monitoring that supports SNMP, Oracle Grid monitors our Solaris environment (SNMP is currently not allowed on those systems), and NetIQ App manager for the Windows environment.