Hi Paul, I discussed with our Dev and problem is not so much with alerting but with the fact that transaction stays in that same state for a week. They can think of two options:
1) If transaction is executed manually, user can unmanage transaction once he gets its status. That should remove alert. Once he needs to run it again, he can remanage it. He can do this by scheduling unmanage if he has always the same time for transaction run.
2) Have a scheduled SQL script that resets transaction status back to UP or better “Unknown” every X minutes/hours/…
Hope that helps,
Peter
